Build
AI automations that do the routine work, with the security checked
We build AI assistants, agents and automated workflows for businesses in Ghana, connected to the tools you already use, and test them for the ways AI systems get abused before they go live.
What we build
- Customer assistants. A chat assistant on your website or WhatsApp that answers from your own documents and prices, and hands the conversation to a person when it should
- Document handling. Reading invoices, receipts, application forms and statements, and entering the details into your systems
- Inbox and enquiry handling. Sorting incoming messages, drafting replies for your team to approve, and following up on leads
- Workflow agents. Connecting your tools, such as your CRM, accounting software, Google Workspace and mobile money, so routine jobs run without someone copying data between them
- Internal assistants. Letting staff search your policies, contracts and past work in plain language
What you get
- An automation built around one clear job, measured against how that job is done today
- A written scope and a fixed price before work starts
- A test period on real examples from your business before anything goes live
- A log of what the automation did and why, so you can check its work
- The source code, the prompts and every account in your name
Why the security part matters
An AI system that can read your email, look up customer records or take actions can be pointed at the wrong target. Most problems we look for are new versions of old ones:
- Prompt injection. Instructions hidden in an email, a web page or an uploaded file that try to make the AI ignore its rules or leak data
- Too much access. An assistant that can see every customer's records, or take actions, when its job only needs a few
- Data leaks. Personal data sent to providers, written to logs or shown to the wrong user
- Unchecked actions. Payments, deletions or messages sent without a person approving them
We give each automation only the access its job needs, keep a person in the loop for actions that matter, and test it the way an attacker would before it goes live.
How it runs
- Discovery. We look at the work you want to automate, the data it touches and what a mistake would cost. Sometimes the answer is a simpler tool, and we will say so.
- Build and test. We build on examples from your own business, measure how often it gets them right, and test it for abuse.
- Launch and maintain. We go live with the checks in place and watch the first weeks closely. If you want, we stay on to adjust it as your work changes.
Questions
- What kind of work can an AI automation take on?
- Work that follows a pattern but needs reading or writing, such as answering common customer questions, pulling details out of invoices and forms, sorting email or preparing reports. If a plain rule or a spreadsheet formula does the job, we will tell you to use that instead.
- Will it make mistakes?
- Sometimes. AI models can misread a document or give a wrong answer with confidence. So we design each automation around that, with checks on what it produces, limits on what it can do, and a person approving anything that sends money, deletes data or speaks for you in a way that matters.
- Where does our data go?
- To the AI provider the automation uses, and only the data each task needs. We tell you which provider, what is sent and what is kept before we build, and set it up so customer data is not used to train their models where the provider offers that option. We also help you meet the Data Protection Act, 2012.
- Can it work on WhatsApp?
- Yes, through the WhatsApp Business Platform. It can also run on your website, by email or inside your internal tools.
- Who owns it?
- You do, once the project is paid for. The code, the prompts and the accounts it runs on are in your name. You pay the AI provider's usage directly, so there is no monthly fee to us unless you ask us to maintain it.
- How much does an AI automation cost?
- It depends on what it connects to, how much it handles and how much checking it needs. Send the brief and we reply with a scope and a fixed price for the build, and an estimate of the monthly usage cost from the AI provider.
Tell us what you need.
Send the brief and we reply with an approach, a scope and a fixed price. Go to the form, email hello@gravexlabs.dev or call +233 54 548 2961.